Return Policy

Due to the nature of our products, Ecoteeth Australia does not accept returns on opened or tampered with packaged goods and all sales are final.
No returns, exchanges or responsibility will be accepted for change of mind or incorrect orders made by the customer.
In the unlikely event, your order is incorrect or damaged we will happily exchange or credit the purchase or if required by Australian consumer law a refund will be offered. If returns are accepted products must be sealed and not tampered with and be of excellent condition. Any goods to be returned is at customer’s expense.
To ensure customer satisfaction, please inspect the contents of your package as soon as your order arrives. Please contact Ecoteeth Australia if any issues with the order arise within 7 days of of receiving the your package.
Ecoteeth Australia is not responsible for damage or loss as a result of products being undelivered as a result of incorrect address information you supply to us, or in the event the package is not received after the recipient has specified a delivery time and not been present.